CUCMS Service Monitor 8.0 and 1040

[shabeersahib]

Hi there

We have installed CUCMS 8.0, we also have Service Monitor 8.0 installed.

When trying to configure a 1040 sensor we are unable to add the IP address of the 1040 sensor since, there is no option to add an IP address of the sensor. when we go to edit the configuration we see that the IP address of the sensor is the mac address and we are unable to edit this information as well. Therefore we suspect that this is a bug.

We are unable to pick up the 1040 sensor.

Attached is the screenshot of our problem.

Please advise is this is a bug?

Many thanks

Shabeer

[Michel Hegeraat]

The sensors do a DHCP.requestto get IP, TFTP server addres

So you need to setup a server that will respond with an IP for this mac address and give the IP address of a TFTP server (option 150).

You Service Monitor or CallManager can be such a TFTP server.

There on the TFTP server you must place a file called QOV.CFG

In Service Monitor -> Configuration -> Sensors you can make config this file, then copy it to the TFTP server

It tells the sensor what images to download and which service monitor it should register with.

Cheers,

Michel

[shabeersahib]

Thanks Michel,

The issue we having is that the SM can not pickup the 1040 sensor, the sensor picked up an IP address but the setup on the SM is greyed out.

Attached is the screenshot of my issue.

Thanks

Shabeer

[Michel Hegeraat]

Yes but that is what I'm saying.

You can not enter an IP address.It gets one from the DHCP server. And it should also get a TFTP server address from the DHCP.

On the TFTP server it hopes to find a config files and will then register with the Service Monitor mentioned in that config file.

In service monitor you setup the TFTP server and you can create a config file for the 1040.

You still have to setup a DHCP server.

Cheers,

Michel