CUOM 8.5 does not discover phones on CUCM 7.1.5

[Stoyan Stoitsev]

Hello,

I'm trying to do a demo with CUOM 8.5 and CUCM 7.1.5. CUOM discovers the CUCM servers and gets alerts about them but is unable to discover the phones. I have the same setup at lab but with CUCM 8.5 and all works fine.

Am I doing something wrong is it a version mismatch?

Stoyan

[Nael Mohammad]

Upgrade CUCM to 8.5 and you should be good to go. Here is the software compatibility matrix:

http://tools.cisco.com/ITDIT/vtgsca/VTGServlet

[Stoyan Stoitsev]

Hello Nael,

So this means that with CUOM I can't monitor clusters with different versions? For example - 1 cluster with 8.5 and 2 with 7.1.X.

[Tim Smith]

Hi,

Nael - are you sure this is correct?

I think CUCM 7.1 should be fine with CUOM 8.5.

I have CUCM 7.0 monitored by OM 2.3.

Is your CUCM on vmware?

There were issues with OM not detecting CUCM 7.x and earlier versions when they were running in VMware..

I believe it was an SNMP mib issue

Long and short.. OM didn't recognise the CUCM 7.x as a CallManager and therefore wouldn't try to monitor it correctly.

Cheers,

Tim

[Stoyan Stoitsev]

Hello,

CUCM is on MCS servers.

I have a WebEx on Thursday with some engineers from Cisco so I'll update you if we get to something.

[Stoyan Stoitsev]

Hello,

Forgot to update this...

The AXL service wasn't running on the CUCM servers. When we enabled it, all worked fine and all the phones showed up in UOM