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- About Nael Mohammad
08-18-2017
Nael Mohammad
Member since
04-10-2006
Contributor
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
Biography from communities:
Webex BU
Expertise:
Cloud Services
Personal Web Page : http://www.cisco.com
03-22-2013
11:01 AM
Think of the appliance as a linux box with a cisco shell that has Cisco Prime installed on top of it. That being said, you are correct, there is no way the box should take 4 hours to boot. 1. Are able to ping the box when the prompt is not displayed? 2. Are you able to SSH to the box from a remote console instead of local or kvm? 3. If no to above, most likely you have a defective appliance. 4. What shows up on the screen in those 4 hours? Typical boot up cycle for the appliance should not be more than 10 minutes after all the post tests and linux startup. Raise a TAC SR and request an RMA for a new appliance or if you want to reload the DVD image, use the following recovery steps: http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/1.2/install/guide/cpi_higmain.html#wp1145035
... View more
Created by
Nael Mohammad
in Network Management
in Network Management
03-22-2013
10:51 AM
03-22-2013
10:51 AM
You cant have both the ip helper-address and a DHCP pool configured on the router. Basically what happens is the client DHCPDISCOVER will pick the first DHCP server that answers it and in this case its the the router. If you want to pass traffic all the way to the DHCP server, you need to disable the DHCP server on the router and leave only the ip helper-address configured so it can relay the broadcast to the defined DHCP server. It sounds like you have this current topology for your DHCP server that is working: Client ------------>DHCPDISCOVER ---> Router(DHCP Server) <------------DHCPOFFER ------------>DHCPREQUEST <------------DHCPACK You want to configure your QIP DHCP Server to respond to DHCPDISCOVER, you will need to remove the DHCP pool from the router and add "ip helper-address x.x.x.x" where x.x.x.x is your DHCP server ip. If that still does not work, you will need to check the configuration on your DHCP server to ensure its not mis-configured. QIP is not a cisco product but you should be able to view debugs on that application to identify if the DHCP server is sending an offer or dropping the request. Most likely your scopes are mis-configured on the server.
... View more
Created by
Nael Mohammad
in Network Management
in Network Management
03-20-2013
02:36 PM
03-20-2013
02:36 PM
Raise a TAC SR, this is bug CSCud03122 where the root account no longer works after upgrading. They have internal process to run to recover account and patch as well.
... View more
03-20-2013
02:33 PM
As has been eluded to previously, your best bet is to upgrade to LMS 2.6.x and latest version of Campus Manager 4.0.x. Not sure why you are mentioning RME when User Tracking is a campus manager function. There have been numerous of reasons why user tracking would stop looking up previously known hosts. Firewall, DB corruption, user tracking stuck in a running state, data collection not ran for a while (Major and Minor), bug in UT or campus manager. If you really dont want to upgrade, you need to look at the UT.log under CSCOpx/log directory for any errors. Ideally the best solution like Vinod stated, upgrade to the latest of LMS 2.6.x.x and patch up all the modules to current version.
... View more
Created by
Nael Mohammad
in Network Management
in Network Management
03-20-2013
12:27 PM
03-20-2013
12:27 PM
Its defined as an 10/100 ethernet interface " Component Class Interface" with a 40% threshold utilization which it fell below per the event notifiation of 68.3%. Component IF-router2.x.x/26 [Tu187] [x.x.x.x] If Description Tunnel187 --> Interface on router Max Speed 100000 --> Interface type(Fast Ethernet)
... View more
Created by
Nael Mohammad
in Network Management
in Network Management
03-20-2013
12:11 PM
03-20-2013
12:11 PM
The site group can be removed from the lifecycle them under "Operate --> Maps" and then on the left hand side, you will see the Map Tree View. And on the page you will see the listing of all the corresponding site maps. You will need to select the check box and from the select command option in the upper right hand corner, choose delete.
... View more
Created by
Nael Mohammad
in Network Management
in Network Management
03-20-2013
11:59 AM
03-20-2013
11:59 AM
1. Its possible but some sort of lock/bug is preventing the removal of the controller. Is the controller reachable? Have you attempted to restart NCS to see if you are able to remove the controller afterwards? 2. 8510 not supported on NCS, you must upgrade to Cisco Prime 1.3.x or higher. http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/1.3/release/notes/cpi_rn_13.html#wp86690 3. Follow the upgrade steps for all information regarding patches and migration path: http://www.cisco.com/en/US/docs/wireless/prime_infrastructure/1.3/quickstart/guide/cpi_qsg_1_3.html#wp69624
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03-20-2013
11:54 AM
http://www.cisco.com/en/US/docs/switches/datacenter/sw/6_x/dcnm/installation/published/licensing_DCNM.html#wp1598925 As long as the DCNM licenses is transferred to the same family type, you should be able to un-assign and assign to a different device. (i.e 5010 to another 5k device) -nael
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Created by
Nael Mohammad
in Network Management
in Network Management
03-20-2013
10:26 AM
03-20-2013
10:26 AM
You need to have the ip helper address configured to relay the DHCP packets to the DHCP server. Without that, how is it going to know where to route DHCP traffic?
... View more
Created by
Nael Mohammad
in Network Management
in Network Management
03-19-2013
12:19 PM
03-19-2013
12:19 PM
It appears to be the case since its only list what you want to see using the "Syslog Types" to define the message. You can be more granular and include the facility, sub-facility, severity, mnemonic, and the description of the expected messages you want in the report.
... View more
Created by
Nael Mohammad
in Network Management
in Network Management
03-18-2013
03:12 PM
03-18-2013
03:12 PM
New site, new scope, static works but dynamic does not implies a firewall/acl issue. Check to ensure that DHCP server and DHCP traffic is being allowed.
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Created by
Nael Mohammad
in Network Management
in Network Management
03-18-2013
03:07 PM
03-18-2013
03:07 PM
Todate I have not seen one for 1.3.
... View more
Created by
Nael Mohammad
in Network Management
in Network Management
03-18-2013
03:05 PM
03-18-2013
03:05 PM
The only thing I can think of since that option is not present is to use filters: Step 1 Select Admin > Network > Notification and Action Settings > Syslog Message Filters. A dialog box with a list of filters, appears in the Message Filter page. Step 2 Specify whether the filter should be a dropped or kept, by selecting either Drop or Keep. •If you select Drop, the Common Syslog Collector drops the Syslogs that match any of the Drop filters from further processing. •If you select Keep, Collector allows only the Syslogs that match any of the Keep filters, for further processing. http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.2/user/guide/admin/useNotif.html#wp1074837 You would then define the message filters you dont want such as the ones you mentioned as "drop" so they are not included in the report or syslog.
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03-18-2013
02:57 PM
Use the entity mib instead by typing "snmp-server enable traps entity" which will contain all the metrics for the following: entity_fan_status_change Entity Fan Status Change entity_mib_change Entity MIB change entity_module_inserted Entity Module Inserted entity_module_removed Entity Module Removed entity_module_status_change Entity Module Status Change entity_power_out_change Entity Power Out Change entity_power_status_change Entity Power Status Change entity_unrecognised_module Entity Unrecognised Module Then type to view the enabled traps: "show snmp trap | inc entity".
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Created by
Nael Mohammad
in Network Management
in Network Management
03-18-2013
01:27 PM
03-18-2013
01:27 PM
You would have to determine if you want a hosted solution versus a behind the firewall solution. There are pro's and cons that can be said for both products but it comes down to a business decision for your environment. With a hosted solution, you don't need to worry about allocating hardware and network resources other than configuring the devices to communicate directly to SmartNet Total Care. For the PI products, you have complete control over the environment but that comes at a cost of allocating the man power, the hardware/vm, the technical resources and you ensure that your data is not going outside your network. That was a simplistic approach of looking at it but if you want more details on it, you can contact your reseller and they can help you out.
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03-22-2013 11:01 AM
Think of the appliance as a linux box with a cisco shell that has Cisco
Prime installed on top of it...
Created by
Nael Mohammad
in Network Management
03-22-2013 10:51 AM
03-22-2013 10:51 AM
You cant have both the ip helper-address and a DHCP pool configured on
the router. Basically what ha...
Created by
Nael Mohammad
in Network Management
03-20-2013 02:36 PM
03-20-2013 02:36 PM
Raise a TAC SR, this is bug CSCud03122 where the root account no longer
works after upgrading. They ...
03-20-2013 02:33 PM
As has been eluded to previously, your best bet is to upgrade to LMS
2.6.x and latest version of Cam...
Created by
Nael Mohammad
in Network Management
03-20-2013 12:27 PM
03-20-2013 12:27 PM
Its defined as an 10/100 ethernet interface " Component Class Interface"
with a 40% threshold utiliz...
Created by
Nael Mohammad
in Network Management
03-20-2013 12:11 PM
03-20-2013 12:11 PM
The site group can be removed from the lifecycle them under "Operate -->
Maps" and then on the left ...
Created by
Nael Mohammad
in Network Management
03-20-2013 11:59 AM
03-20-2013 11:59 AM
1. Its possible but some sort of lock/bug is preventing the removal of
the controller. Is the contro...
03-20-2013 11:54 AM
http://www.cisco.com/en/US/docs/switches/datacenter/sw/6_x/dcnm/installation/published/licensing_DCN...
Created by
Nael Mohammad
in Network Management
03-20-2013 10:26 AM
03-20-2013 10:26 AM
You need to have the ip helper address configured to relay the DHCP
packets to the DHCP server. With...
Created by
Nael Mohammad
in Network Management
03-19-2013 12:19 PM
03-19-2013 12:19 PM
It appears to be the case since its only list what you want to see using
the "Syslog Types" to defin...
Created by
Nael Mohammad
in Network Management
03-18-2013 03:12 PM
03-18-2013 03:12 PM
New site, new scope, static works but dynamic does not implies a
firewall/acl issue. Check to ensure...
Created by
Nael Mohammad
in Network Management
03-18-2013 03:07 PM
03-18-2013 03:07 PM
Todate I have not seen one for 1.3.
Created by
Nael Mohammad
in Network Management
03-18-2013 03:05 PM
03-18-2013 03:05 PM
The only thing I can think of since that option is not present is to use
filters:Step 1 Select Admin...
03-18-2013 02:57 PM
Use the entity mib instead by typing "snmp-server enable traps entity"
which will contain all the me...
Public Statistics
| Date Registered | 04-10-2006 08:59 AM |
| Date Last Visited | 08-18-2017 03:56 AM |
| Total Messages Posted | 576 |
| Total Helpful Votes Received | 159 |
Helpful Votes Given To
| User | Helpful Count |
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| 5 | |
| 5 | |
| 5 | |
| 5 | |
| 25 |
.jpg "Hall of Fame Master"){kind=icon}
Helpful Votes From
| User | Helpful Count |
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| 15 | |
| 40 | |
| 5 | |
| 6 | |
| 5 |
