Our server in which we have installed Ciscoworks LMS was restarted due to power supply problems. After that "CiscoWorks Daemon Manager" service is not getting started. I've tried to stop all the ciscoworks related services and restart it, also tried restarting the server machine. Ciscoworks LMS Version 3.0, installed on windows 2000 SP4. The error message is:
E:>net start crmdmgtd
The CiscoWorks Daemon Manager service is starting.
The CiscoWorks Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
I've changed casuser password using resetCasuser.exe file, but there was no change.
Please attach the syslog.log ( If it is huge in size then truncate and send me some of the Lateste logs..)
--Screen shot of the services.msc winodw ( with all the cisco works service)
--Go to start >control Panel >Administrative Tools > Event Viewer > open the Application logs and send me the screen shot of the lastest event ..
In the mean time try this :
go to services.msc > change the startup type of the Daemon Manager to MAUNAL from Automatic and
ReBoot the Server ... Once server is back online > change the startup type back to Automatic and Try to Restart the Daemon Manager .
Note : Please make sure the IIS Admin service is Disable
after change startup type of Daemon Manager to manual and reboot server, situation has not changed, still the output is:
C:\Documents and Settings\Administrator>net start crmdmgtd The CiscoWorks Daemon Manager service is starting. The CiscoWorks Daemon Manager service could not be started. The service did not report an error. More help is available by typing NET HELPMSG 3534. Best regards,
according to the last message in the syslog.log file you provided, this seems to be a problem with the casuser account on the server. Run the following command:
where NMSROOT in your case should be:
after executing this try to restart dmgtd
Please try the bel ow steps and it should work :
Go to the Command Prompt :
Unregistered Apache service with the below commad
pdreg -u Apache
Now Register Apache with the below command:
Now run this commad :
pdreg -r Apache -e "d:\CSCOpx\MDC\Apache\Apache.exe" -f "-d d:\CSCOpx\MDC\Apache -D SSL" -d TomcatMonitor
pdreg -r Apache -e "d:\CSCOpx\MDC\Apache\bin\Apache.exe" -f "-d d:\CSCOpx\MDC\Apache -D SSL" -d TomcatMonitor
Now try to Start the Daemon Manager ...