Devices showing not managed by Campus Manager

[Sandeepka]

Hi,

We are using Campus Manager 5.2 with LMS 3.2. We have 100 devices and all 100 devices has been successfully discovered in Common services in all 100 devices are showing in DCR.

When we check in RME we have found all 100 devices over there.

But, in Campus Manager we got only 95 devices. out of 88 WS-C2960G-24TC-L 5 switches are not showing in Campus manager. we have added the same manully ( manually included & Ecluded all 5 devices in Campus manager) and start the data collection, but no result.

After data collection  it is showing not managed by Campus Manager when we check ( Show all Included devices option).

Kindly help us to rectify the  issue.

[Joe Clarke]

Are these switches in a cluster configuration?  If so, then Campus will not manage them by default.  Instead, they will be managed through the cluster commanders.

[Sandeepka]

Hi,

Thanks for your reply, but these are not in cluster configration. Pls suggest.

[Joe Clarke]

Another suggestion is to upgrade to Campus 5.2.1.  There were bugs with 5.2 where Data Collection did not complete successfully.  After upgrade, reinitialize the ANI database with the command:

NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.pl dsn=ani dmprefix=ANI

[Sandeepka]

Thanks,

Pls suggest how and where I need to run this command "

NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.pl dsn=ani dmprefix=ANI" for reinitialize the ANI database with the command.

[Joe Clarke]

This command is run from a DOS prompt.  NMSROOT is the path into which LMS was installed.  By default, this is C:\PROGRA~1\CSCOpx.