02-24-2010 09:04 AM
Windows 2003 R2
LMS 3.2
DFM 3.2.0
CM 5.2.1
RME 4.3.1
Hello,
All my device steel in learning mode.
Also I have this error on the page DFM - Device Management - Device Import - Auto Allocation
Error in getting instance of TreeGenerator class
com.cisco.nm.trx.kdm.utils.DcrGroupSelectorTreeGenerator
Root Cause:com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
Solved! Go to Solution.
03-08-2010 11:16 AM
Is the fully-qualified hostname, 5VA-VAL-A5TR503.valcartier.mil.ca resolvable on this server? That is, what output do you get for:
NMSROOT/bin/perl NMSROOT/bin/resolver.pl 5VA-VAL-A5TR503.valcartier.mil.ca
03-01-2010 12:06 AM
First, try rebooting the server. This will rule out a process state issue. If the problem persists, post the output of the pdshow command.
03-01-2010 03:52 AM
03-01-2010 09:23 AM
Did you do the reboot? Is the problem persisting after the reboot?
03-01-2010 10:31 AM
03-01-2010 12:47 PM
Post the NMSROOT/objects/smarts/local/logs/DFM.log and DFM1.log as well as any error messages you see in the Windows Event Viewer.
03-02-2010 03:59 AM
03-02-2010 12:00 PM
Post the DFMOGSServer.log, and the output of the command:
NMSROOT/objects/smarts/bin/brcontrol
03-08-2010 04:26 AM
03-08-2010 11:16 AM
Is the fully-qualified hostname, 5VA-VAL-A5TR503.valcartier.mil.ca resolvable on this server? That is, what output do you get for:
NMSROOT/bin/perl NMSROOT/bin/resolver.pl 5VA-VAL-A5TR503.valcartier.mil.ca
03-09-2010 05:51 AM
Your the man.
Thanks alot.
The problem came because this server is not in the same domain of the main network.
03-01-2010 12:41 AM
I got exactly the same error message.
It went away when I could use a static IP address for the LMS server.
My devices however did move to the 'known' state.
If they remain learning at 10% it often means that there is an SNMP connectivity issue.
Cheers,
Michel
03-01-2010 04:36 AM
May be the problem is during the process of CM. I don't know.
It's seem that the process between RME and CM is OK. But from CM to DFM ....
I post the pdshow and I will wait from the answer of mister Clarke.
03-01-2010 06:16 AM
To helping you to understand the problem.
I try to change the poling configuration in DFM and I received this message.
Could not retrieve current data since the PTMServer process is down.
Please restart the process and perform this operation again.
But the PTMServer is running
03-15-2010 05:06 AM
Hallo
I have also the problem.
This is my version LMS:
LMS 2.5
CiscoWorks Common Services 3.0.3
Campus Manager 4.0.3
CiscoView 6.1.2
Device Fault Manager 2.0.3
Integration Utility 1.6.0
Resource Manager Essentials 4.0.3
Can someone help me?
thanks
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