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EEM sending mail by authenticated server

Hi,

we use EEM 3.2 to send email whenever interface goes down/up. But it doesnt work.

We need to use authenticated SMTP server, so command for sending mail is following

action 1.0 mail server "cisco:password@domain.net" to "someone@somewhere.net" from

"someone@somewhere.net" subject "something"

But it doesnt work. Log is following

Mar 22 12:55:34.316: %HA_EM-6-LOG: INTERFACE_CHANGED_STATE : DEBUG(smtp_lib) : smtp_connect_attempt: 1

Mar 22 12:55:34.333: %HA_EM-6-LOG:  INTERFACE_CHANGED_STATE : DEBUG(smtp_lib) : smtp_read 220  relay2.domain.local HE relay mail server Fri, 22 Mar 2013 13:55:34 +0100

Mar 22 12:55:34.333: %HA_EM-6-LOG: INTERFACE_CHANGED_STATE : DEBUG(smtp_lib) : smtp_write HELO DP-SW1.dp.local

Mar 22 12:55:34.752: %HA_EM-6-LOG:  INTERFACE_CHANGED_STATE : DEBUG(smtp_lib) : smtp_read 250  relay2.domain.local Hello [90.185.130.170]

Mar 22 12:55:34.752: %HA_EM-6-LOG: INTERFACE_CHANGED_STATE : DEBUG(smtp_lib) : smtp_write AUTH LOGIN Y2lzY28=

Mar 22 12:55:35.298: %HA_EM-6-LOG: INTERFACE_CHANGED_STATE : DEBUG(smtp_lib) : smtp_read 503 5.5.2 Send hello first.

Mar 22 12:55:35.298: %HA_EM-6-LOG:  INTERFACE_CHANGED_STATE : DEBUG(smtp_lib) : buffer no reply code  matched: 503 5.5.2 Send hello first.

Mar 22 12:55:35.298: %HA_EM-3-FMPD_SMTP: Error  occurred when sending mail to SMTP server: cisco:password@domain.net: error in reply from SMTP server

Mar 22 12:55:35.298: %HA_EM-3-FMPD_ERROR: Error executing applet INTERFACE_CHANGED_STATE statement 1.0

Do you have any idea? I changed domain names. I figured out, that when I manually connect to SMTP server and istead of HELO command I use EHLO, it works. Do you think it can be a problem? And how to solve it then?

Any help appreciated.

thanks

John

1 REPLY 1
Hall of Fame Cisco Employee

EEM sending mail by authenticated server

Looks like an incompatibility with your SMTP server.  If you get a sniffer trace of a working app sending email through this server what is different versus the debug output here?

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