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Error while loading. Campus Manager Server may be down

Greg Matthews
Frequent Visitor
Frequent Visitor

‎06-26-2011 09:14 PM

When trying to bring up the list of Discrepancies or Best Practice Deviations in Campus Manager (LMS 3.2) I get the following error message.

"Error while loading. Campus Manager Server may be down. Please check for Campus Manager Server Status in Common Services -> Server -> Admin -> Processes. If the process is down, restart it. Else try after sometime."

Campus Manager Server is running. I have tried stopping and restarting Ciscoworks & rebooting the server without sucess. Any suggestions?

Thanks,

Ian Perrett

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Joe Clarke
Cisco Employee
Cisco Employee

‎07-02-2011 03:34 PM

Post the ani.log, Campus.log, and NMSROOT/MDC/tomcat/logs/stdout.log and stderr.log.

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