LMS application registration problem

[Ralf Kleineisel]

Hi,

I have a problem with the application registration of Campus Manager 5.2.1 under LMS 3.2.

Right now in the "Functional" tab of the LMS portal the "Campus Manager" view is empty.

In "Common Services" - "Server" - "Home Page Admin" - "Application Registration" Campus Manager is missing in the list of registered applications.

I can connect to the Campus Manager using the direct link http://<servername>:1741/campus/adminIntro.do.

The "CM" tab on the LMS portal page works.

I tried to register it this way:

In the CS Homepage Admin I click on "Register" - "Register from Templates" - "Next"

Then I get the list of templates. I select "Campus Manager" - "Next".

I enter these values:

Server name: fully qualified name of the server

Server Display Name: hostname of the server

Port: 1741

Protocol: http

When I click on "Next" - "Finish" the Campus Manager is not added to the list of registered application and I get no error message.

Did I enter wrong values? Where can I find corresponding log/debug messages?

[Joe Clarke]

It sounds like the CMIC database may be corrupt.  There is a process to recover this, but it's somewhat complicated.  If you open a TAC service request, your engineer can walk you through the process.  This will clear out the CMIC database and reregister all applications.  That should sort you out.