How to reset admin password of Cisco Prime LMS 4.0 on Windows 2008

[vuonghongvu]

Dear all

Please, help me reset password of Cisco LMS 4.0. It install on Windows 2008. I need step by step guide for it.

Thank you so much.

[Vinod Arya · Accepted solution]

You can reset the password by using NMSROOT/bin/ResetPasswd.pl.

For more details check here :

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.2/install/guide/appenda.html#wp1034009

-Thanks

[vuonghongvu]

Hi Vinod

When i reset admin password, i don't want loss my config on LMS software. You can sure it isn't loss my config ?

[Vinod Arya]

Resetting pasword is a normal standard process and it doesnt modify anything else in the system.

It won't affect anything else.

-Thanks

[vuonghongvu]

Dear Vinod

I had tried reset password of LMS but it failed. Because after command

NMSROOT/bin/ResetPasswd.pl or

NMSROOT/bin/ResetPasswd.pl admin

I couldn't see

A message appears:

Enter new password for username:

I don't know how many time need for message appear ? I had waited 2 hours after enter reset command line.

Best regards

[Vinod Arya]

Sorry I did not mention it earlier. Any .pl script in LMS needs to be executed after perl, else it would not work properly. So please try following :

NMSROOT/bin/perl  NMSROOT/bin/ResetPasswd.pl <username>

-Thanks