04-05-2017 01:51 AM
Hi,
since the installation of the last patch (3.1.5 Update 2) the Prime is "slow" - at least the Gui is not really responsive. Sometime it is better, sometime it seems to be frozen. I tested different client, different browsers, disabled the proxy.
Does anyone know, how to debug such a behaviour? Which log file is to check? All vital parameters (CPU, MEM, Disk, IO & NIC) are ok, besides management of the devices is working fine.
Solved! Go to Solution.
10-25-2017 02:57 AM
Has been an issue with the alarm indexes within the oracle database - fixed by TAC
04-05-2017 05:49 AM
- Depends . what platform are you using ; if VM; check your 'vmware tool statistics' to check mem/cpu/diskio (e.g.)
M.
04-05-2017 06:33 AM
Thanks for your post, but in my case the vital parameter from the vm itself are all fine. That's why I'm looking for a possibility to debug inside the application. I'm missing the good old "pdshow" :-(
04-05-2017 07:39 AM
- Did you size the prime-vm according to your network-size; as you might know during the installation you can choose between a number of 'modes' of the VM depending on how big the network is; did you do this correctly ?
M.
04-11-2017 11:56 PM
it is a "Professional" installation (to enable the compliance engine) and in the System Management Dashboard all resources look fine, too.
10-25-2017 02:57 AM
Has been an issue with the alarm indexes within the oracle database - fixed by TAC
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