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HUM License issue

Arshi Jamal
Level 1
Level 1

Hi,

I have installed and configured Cisco Works LAN Management Solution, Version 3.2 (For MS Windows) recently. Most of the components are working fine but Health and Utilization Monitor is giving error of " License file is empty ". All other components have following license status...

1.     Campus Manager, Version 5.2

2.     Device Fault Manager, Version 3.2

3.     Internetwork Performance Monitor, Version 4.2

4.     Resource Manager Essential, Version 4.3

5.     Vertual Network Manager, Version 1.0

HUM is supposed to be integrated within the LMS license but somehow it is not working, please help.

1 Accepted Solution

Accepted Solutions

Joe Clarke
Cisco Employee
Cisco Employee

HUM is not included with the standard LMS 3.x license.  Did you purchase a HUM license?  If so, you can go to Common Services > Server > Admin > Licensing and load the HUM license file.  HUM can be installed with a 90-day eval license.  You can find this license on the DVD in the eval directory.  The license file is called upm.lic.

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2 Replies 2

Joe Clarke
Cisco Employee
Cisco Employee

HUM is not included with the standard LMS 3.x license.  Did you purchase a HUM license?  If so, you can go to Common Services > Server > Admin > Licensing and load the HUM license file.  HUM can be installed with a 90-day eval license.  You can find this license on the DVD in the eval directory.  The license file is called upm.lic.

Thanks Joseph,

For clarifying the confusion. In fact there are few documents of LMS3.2 which mentions that HUM1.2 is an integral component of LMS3.2. But let me install eval license.

Thanks.

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