Inventory Chassis Slot Details on CiscoWorks 3.2.1 displays wrong information

[guillermo.ruiz]

Hi experts,

Our customer is using CiscoWorks 3.2.1. He tries to generate a report using RME > Reports > Report Generator > Inventory > Chassis Slot Details , but generated report displays incorrect information (total and available slots on chassis) for all the equipments (customer has 120 equipments aprox.)

Here just a sample of 4 equipments:

Yesterday report:

Name  Total Slots      Available Slots

6509-1             7          4

6509-2             7          3

6509-3             7          4

6509-4             3          0

Today report:

Name  Total Slots      Available Slots

6509-1             4          0

6509-2             3          0

6509-3             3          0

6509-4             3          0

Any ideas what could be causing this behavior?

Any comments or suggestions are more than welcome.

Regards,

guruiz

[guillermo.ruiz]

Hi there,

Some has some comment about this ''weird''  report generator behavior on CW?

Name  Total Slots      Available Slots

6509-1            9           1

6509-2            9           1

6509-3            7           2

6509-4            7           2

Name  Total Slots      Available Slots

6509-1            9           0

6509-2            3           0

6509-3            3           0

6509-4            9           1

Please, any feedback or comment would be very helpful.

Thanks !

guruiz