INVREP0063 error Ciscoworks LMS 4.0.1

[john_capobianco]

I am trying to do a detailed device report but one of my devices errors with the following:     

INVREP0063: The selected device(s) does not have inventory data to display in  the report. Try to generate the report after performing inventory collection for  the selected device(s).

I have done a succesful Discovery and Configuration synch - how do I force an inventory collection on the device?

[john_capobianco]

Device Page - Configuration Status Quick Links - Tasks - Update Inventory to force an inventory collection on a device

My particular device, when I run the Reports > Inventory > Management Status > Inventory and  Config Collection Status - is showing a device side error which I will try to resolve next

[ngoldwat · Accepted solution]

Hi,

First navigate to the Device Center:

Then choose Device diagnostics:

From there, pick your device & click the Troubleshoot button.

Once the next page refreshes, scroll down until you see Configuration Status:

Look for the yellow star and drop the menu down.  From there you can kick off a number of tasks including Inventory collection.