IPMProcess shutdown by administrator

[clark.ford]

just upgraded LMS 3.0 to 3.1

server is running solaris 5.10

LMS is integrated with ACS 4.1

cannot run IPM as process is down.

if I start the process manually it

is shutdown after a few seconds.

all other processes including an evaluation copy of HUM are working

normally.

any ideas?

[Joe Clarke]

Please post the output of the /opt/CSCOpx/bin/pdshow command.

[clark.ford]

Thanks for your prompt reply

[Joe Clarke]

Please post the ipmprocess.log and the daemons.log.

[clark.ford]

here are the logs requested

[Joe Clarke · Accepted solution]

Looks like a problem with your IPM database caused by the migration (or perhaps a patch you had applied to IPM 4.0.1). If you don't have any data in this database you need preserved, you can simply reinitialize it:

NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.pl dsn=ipm dmprefix=Ipm

If you do have data to preserve, you'll need to contact the TAC to correct this problem as it will involve some direct database access.

[clark.ford]

Thanks again for all of your help