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LMS 2.5 Device Unreachable

piconet006
Level 1
Level 1

Hi All,

I'm facing the problem with LMS 2.5. After I reboot the server for maintenance purpose, all the devices in Topology Service > Layer 2 View are "Unreachable" state. I'm just reboot the server and didn't do anything on this LMS installed server. I've been watching for 2 days already, but still "Unreachable". I can see the device status from "Cisco View" and also can "Telnet" to the device. After this problem comes out, I noticed one of my C3550 switch has a "%SNMP-3-AUTHFAIL: Authentication failure for SNMP req from host dec.dec.dec.dec. I also attach the pdshow, ani log and ANIserver log. I really appreciate any help. Thanks all.

ps: I also found "Error in communicating with DCA Server. DCA Server may be down.....Please start the DCA Server and then refresh the page."

2 Replies 2

Robert Pavone
Level 1
Level 1

Does device discovery still run in Campus Manager and succeed and finish running?  How about data colleciton process as well in Campus?  Does it run and complete too?

Is this a standalone LMS install, meaning DCR (Common Services), RME, etc are installed on same server?  Or is it a multi-server setup?

Rob

Hi Rob,

Thanks for your reply. Device Discovery and data collection is completed. All services installed in same server.

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