LMS 3.0.1 Ciscoworks not working for 6509 VSS

[shibi.ravindran]

Hi ,

We have installed LMS 3.0.1 and currently facing some problem with cisco view. I am not able to see the 6509 VSS with the cisco view. It is giving an error 'chasis is down'. I have reachability from LMS to these boxes and all other jobs are succefull(inventory, archiving etc). Only facing problem with the cisco view.

The details of the software updates are as below.

1.		CiscoWorks Common Services	3.1.1	08 Feb 2010, 12:05:32 AST
2.		Campus Manager	5.0.6	14 Feb 2010, 06:55:53 AST
3.		CiscoView	6.1.7	08 Feb 2010, 12:05:35 AST
4.		CiscoWorks Assistant	1.0.1	08 Feb 2010, 12:05:35 AST
5.		Device Fault Manager	3.0.2	08 Feb 2010, 12:05:36 AST
6.		Internetwork Performance Monitor	4.0.1	08 Feb 2010, 12:05:38 AST
7.		Integration Utility	1.7.1	08 Feb 2010, 12:05:39 AST
8.		LMS Portal	1.0.1	08 Feb 2010, 12:05:40 AST
9.		Resource Manager Essentials	4.1.1	08 Feb 2010, 12:05:41 AST
10.		Health and Utilization Monitor	1.0.0	08 Feb 2010, 22:01:05 AST

any help in this matter will be highly appreciated.

Regards

shibi

[Joe Clarke]

What version of the Cat6000IOS CiscoView package do you have loaded?

[shibi.ravindran]

HI Clarke,

I think we have Cat6000IOS.cv50.v30-2

[Joe Clarke]

You need to be sure.  Post the NMSROOT/www/classpath/com/cisco/nm/xms/psu/maps/cvwPackageMap.map and a screesnhot illustrating the problem.

[shibi.ravindran]

Thanks for the reply clarke...

\\herewith attached the screenshot of the error..unfortunately i left the site now...so other details I will be able to send it tomorrow only..

[shibi.ravindran]

Hi Clarke,

Please find attached the file.

[Joe Clarke]

Restart Daemon Manager on this server.  Then open CiscoView again for the VSS.  If the problem persists, post the cv.log.