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01-26-2010 07:02 AM
Hi everybody,
I have troubles with LMS 3.1.1 installed on Windows Server 2003 SP 2
When I go to Common Services -> Hoime I can see that (see PDF in attachement)
JRM server is down or inaccessible for this user
DCR Server is down or inaccessible
Anyone know why these services are Down ?
You can find in attachement,
pdshow
TomcatMonitor
Thanks for any help,
Hervé Etchepare
Solved! Go to Solution.
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01-27-2010 02:24 PM
Do the following. Set The Daemon Manager service to Manual, then reboot. When the server comes back, delete NMSROOT/databases/cmf/cmf.log. Then run:
NMSROOT/objects/db/win32/dbsrv9 -f NMSROOT/databases/cmf/cmf.db
Then set the Daemon Manager service back to Automatic, and reboot again. Things should come back up.

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01-26-2010 04:30 PM
Post screenshots of your Services control panel showing all of the CiscoWorks services. Also, post the list of contents under NMSROOT/databases/cmf.
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01-27-2010 03:00 AM
Hi,
In attachment the infirmations requested,
Thanks for your help,
Regards,
Hervé Etchepare
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01-27-2010 03:01 AM
Hi,
In attachment the infirmations requested,
Thanks for your help,
Regards,
Hervé Etchepare

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01-27-2010 02:24 PM
Do the following. Set The Daemon Manager service to Manual, then reboot. When the server comes back, delete NMSROOT/databases/cmf/cmf.log. Then run:
NMSROOT/objects/db/win32/dbsrv9 -f NMSROOT/databases/cmf/cmf.db
Then set the Daemon Manager service back to Automatic, and reboot again. Things should come back up.
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01-28-2010 02:16 AM
Hi,
It seems to be okay !
Thanks a lot for your assistance ... but what was the problem with the application, ?
Regards
Hervé

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01-29-2010 06:59 PM
The database transaction log had become corrupt. This procedure forces the database to a closed state, allowing it to start without the transaction log.
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07-18-2010 10:57 PM
Hi Clarke,
Could you please guide me on how to navigate to the path mentioned by you to delete the following file...
NMSROOT/objects/db/win32/dbsrv9 -f NMSROOT/databases/cmf/cmf.db
Rgds,
Partha

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07-18-2010 11:01 PM
The full procedure is documented in https://supportforums.cisco.com/docs/DOC-8796 .
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01-16-2018 11:56 PM
I am facing issue under Admin -> System -> Device Credentials and AAA Information
DCR server is down and inaccessible
And
in Inventory
Error in communicating with DCR Server.
DCR Server may be down. Please start the DCR Server and then refresh the page.
Please support me in this issue.
Thanks
Moazzam
