12-05-2011 10:57 AM
Hi All,
I'm trying to get updates from the Cisco website but I'm getting error messages:
- from /var/adm/CSCOpx/log/psu.log
[ Mon Dec 05 13:45:24 EST 2011 ] INFO [SecurityHandler : getCSProxyLogin] : No proxy User Name configured
[ Mon Dec 05 13:45:24 EST 2011 ] INFO [SecurityHandler : getCSProxyHost] : No proxy Host configured
[ Mon Dec 05 13:45:27 EST 2011 ] INFO [SecurityHandler : getCSProxyHost] : No proxy Host configured
[ Mon Dec 05 13:45:27 EST 2011 ] INFO [SecurityHandler : getCSProxyPort] : No proxy port confgured
[ Mon Dec 05 13:45:29 EST 2011 ] INFO [SwUpdateAction : selectAllUpdates] : Validated Cisco.com credentials..
[ Mon Dec 05 13:45:29 EST 2011 ] INFO [SecurityHandler : getCSProxyHost] : No proxy Host configured
[ Mon Dec 05 13:45:29 EST 2011 ] INFO [SecurityHandler : getCSProxyPort] : No proxy port confgured
[ Mon Dec 05 13:45:33 EST 2011 ] ERROR [CcoDownloadAdapter : getXmlFileList] : failed to connect to Cisco.com:RespCode=404, RespMsg=Not Found
[ Mon Dec 05 13:45:33 EST 2011 ] ERROR [RemoteRepSync : downloadPsuHeadersAsXml] : VDSException thrown com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getfileList():failed to connect to Cisco.com.
[ Mon Dec 05 13:45:33 EST 2011 ] INFO [SwUpdateAction : selectAllUpdates] : removing SwUpdateLock, due to exception..
Detail: to reach the cisco website the server has to go thru a double source ip address translation, but it used to work before.
Thanks,
Jose Ribeiro
12-06-2011 12:47 AM
this seems to be bugID CSCto46927
You can download the patch here
If you ever installat the patch for bugID CSCtj20850 you have to reinstall the patch for CSCto46927.
12-07-2011 07:53 AM
Note: the patches for CSCtj20850 were pulled today, so hopefully we won't see future instances of breakage with patch order problems.
12-07-2011 09:06 AM
great, thank you!
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