LMS 3.2 - Archive Purge

[bm_5789]

LMS 3.2 archive purge has not worked.  I have tried to run the job but purge for all devices fails.  Anyone know how or what I can do to jumpstart the purge?  TIA                

[AFROJ AHMAD]

Hi ,

Archive purge can fail for many reasons. I can suggest few things , If it did not work. You can open up a TAC case for troubleshooting.

Try  this :

Increase the ConfigJobManager.heapsize as “1024m” in the following file:

NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/JobManager.properties  (ie,,ConfigJobManager.heapsize=1024m)  ·

Restart the daemon manager  ·

Once the daemon manager is started successfully,  Go to Admin > Network > Purge Settings > Config Archive Purge Settings,  increase the “Purge versions older than:” to 12 Months  (Also configure large value  for no. of versions that you would like to have per device) and trigger the job.  ·

Once job is completed, decrease the number of months gradually, until the desired no. of days & no. of versions required is reached.  This exercise is to reduce the number of archives loading in memory during a purge job, which will cause job hanging.

Thanks-

Afroz

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