LMS 3.2 cannot sync archive

[Nikos Nicolaides]

Hi, we have an LMS 3.2 in which it cannot archive the configuration for a couple of routers. The output is the following:

Failed to fetch the configuration. Check the dcmaservice.log for details. TELNET: Failed to establish TELNET connection to x.x.x.x - Cause: connect timed out.

The issue is that i have configured all devices to be accessed through SSH first and then through telnet. I have tested SSH access from LMS with putty.

Find attached the dcmaservice.log file.

Any ideas?

[Pradeep Vaka]

HI,

1. Please enable archivemgmt debugs from

Admin > System Preferences > Application Log Level Settings

2. Increase Job wait timeout settings  AdminConfig MgmtArchive MgmtFetch Settings

2. run the Job again.

3. Please get me the Job logs from CSOCpx/files/rme/jobs/ArchiveMgmt and the folder for JOB ID  aswell as dcmaservice.log and dcmaclient.log from CSCOpx/log folder.

Regards

pvaka

[Nikos Nicolaides]

Hello,

Please find attached all of the output logs and settings.