Hi, we have an LMS 3.2 in which it cannot archive the configuration for a couple of routers. The output is the following:
Failed to fetch the configuration. Check the dcmaservice.log for details. TELNET: Failed to establish TELNET connection to x.x.x.x - Cause: connect timed out.
The issue is that i have configured all devices to be accessed through SSH first and then through telnet. I have tested SSH access from LMS with putty.
Find attached the dcmaservice.log file.
1. Please enable archivemgmt debugs from
Admin > System Preferences > Application Log Level Settings
2. Increase Job wait timeout settings AdminConfig MgmtArchive MgmtFetch Settings
2. run the Job again.
3. Please get me the Job logs from CSOCpx/files/rme/jobs/ArchiveMgmt and the folder for JOB ID aswell as dcmaservice.log and dcmaclient.log from CSCOpx/log folder.
Please find attached all of the output logs and settings.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: