11-10-2011 02:43 AM
Hi All,
I just did a virgin install of LMS 3.2 on Windows 2008 SP2.
After installation, downloaded all the patches and installed them on top of the fresh install. This is the list of installed patches:
CS:
cs331-win-CSCtn86202-0
cwcs-win-CSCtg46847-K9
cwcs33-win-CSCsy14799
cwcs33-win-CSCtc38080
cwcs33-win-CSCtd01597-K9
cwcs33-win-CSCtd07131-0
cwcs33-win-CSCti41352
cwcs33-win-CSCtj01051
cwcs33-win-CSCtj20850-1.0
cwcs331-win-CSCtr77570-0
cwcs331-win-Oct2011-su1-0
cwcs331-win-Oct2011-su2-0
cwcs33x-win-CSCto46927-0
CM:
cwcm5.2.1-win-CSCtl10414-0
cwcm5_2_1_win
RME:
rme4_3_1_win
rme4.3.1-win-CSCsz32320-1.0
rme4.3.1-win-CSCsz367951.0
rme4.3.1-win-CSCta761471.0
rme4.3.1-win-CSCtb169251.0
rme4.3.1-win-CSCtd268360
rme4.3.1-win-CSCte717641.0
rme4.3.1-win-CSCtg317101.0
rme4.3.1-win-CSCth432861
rme4.3.1-win-CSCtj03361-1.0
rme4.3.1-xdi-win-CSCte95623
DFM:
dfm3.2-win-CSCta56151
dfm3.2-win-CSCtb87449
dfm3.2-win-CSCtj572681.0
When trying to do a device update from CS, I get the following error:
Error while downloading package information from Cisco.com for the selected products. See the d:/CSCOpx/log/psu.log file for details.
No filters or proxies are in place. Any idea what this is causing?? TIA!
psu.log shows me this:
[ Thu Nov 10 10:38:23 CET 2011 ] INFO [SecurityHandler : getCSProxyLogin] : No proxy User Name configured
[ Thu Nov 10 10:38:23 CET 2011 ] INFO [SecurityHandler : getCSProxyHost] : No proxy Host configured
[ Thu Nov 10 10:38:34 CET 2011 ] INFO [SecurityHandler : getCSProxyHost] : No proxy Host configured
[ Thu Nov 10 10:38:34 CET 2011 ] INFO [SecurityHandler : getCSProxyPort] : No proxy port confgured
[ Thu Nov 10 10:38:36 CET 2011 ] INFO [DevUpdate : performAdd] : Validated Cisco.com credentials..
[ Thu Nov 10 10:38:36 CET 2011 ] INFO [SecurityHandler : getCSProxyHost] : No proxy Host configured
[ Thu Nov 10 10:38:36 CET 2011 ] INFO [SecurityHandler : getCSProxyPort] : No proxy port confgured
[ Thu Nov 10 10:38:36 CET 2011 ] INFO [DownloadManager : queryAllPkgs] : Going to collect download packages...
[ Thu Nov 10 10:38:36 CET 2011 ] ERROR [CcoDownloadAdapter : getXmlFileList] : failed to connect to Cisco.com:RespCode=404, RespMsg=Not Found
[ Thu Nov 10 10:38:36 CET 2011 ] ERROR [RemoteRepSync : downloadPsuHeadersAsXml] : VDSException thrown com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getXmlFileList():Exception:CcoDownloadAdapter::getXmlFileList():failed to connect to Cisco.com.
[ Thu Nov 10 10:38:36 CET 2011 ] ERROR [ViewRemoteAndInstalledPkg : getRemoteAndInstalledPkg] : VDSException while downloading headers from Cisco.com
com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getXmlFileList():Exception:CcoDownloadAdapter::getXmlFileList():failed to connect to Cisco.com.
at com.cisco.nm.xms.psu.downloadmgmt.RemoteRepSync.downloadPsuHeadersAsXml(RemoteRepSync.java:559)
at com.cisco.nm.xms.psu.downloadmgmt.RemoteRepSync.getAllPackagesFor(RemoteRepSync.java:991)
at com.cisco.nm.xms.psu.downloadmgmt.DownloadManager.queryAllPkgs(DownloadManager.java:1191)
at com.cisco.nm.xms.psu.ui.gui.model.ViewRemoteAndInstalledPkg.getRemoteAndInstalledPkg(ViewRemoteAndInstalledPkg.java:170)
at com.cisco.nm.xms.psu.ui.gui.model.action.DevUpdate.performAdd(DevUpdate.java:1032)
at com.cisco.nm.xms.psu.ui.gui.model.action.DevUpdate.perform(DevUpdate.java:555)
at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:509)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.cisco.nm.cmf.util.AccessLogFilter.doFilter(AccessLogFilter.java:128)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:754)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:684)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:876)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)
Solved! Go to Solution.
11-10-2011 04:23 AM
I assume that in your case you could have a problem with the sequence of the patch installation. You should have installed cwcs33x-win-CSCto46927-0 as the last patch because there is at least one (CSCtj20850) wich reverts the settings of the patch for Bug CSCto46927 - i.e. re-install cwcs33x-win-CSCto46927-0 and see if it is working.
11-10-2011 04:23 AM
I assume that in your case you could have a problem with the sequence of the patch installation. You should have installed cwcs33x-win-CSCto46927-0 as the last patch because there is at least one (CSCtj20850) wich reverts the settings of the patch for Bug CSCto46927 - i.e. re-install cwcs33x-win-CSCto46927-0 and see if it is working.
11-10-2011 05:02 AM
Hi Martin,
That did the trick! Thanks a lot.
Cheers,
Vincent
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