My name is Ashley. I have recently installed LMS 3.2. Everything is working fine, CM, CS,HUM, RME,IPM. However, I am not able to import devices from DCR to DFM.
On Auto Allocation Window, I get the following error:
Error in getting instance of TreeGenerator class
Root Cause:com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
On Manual Allocation, I cannot see any device in the DCR.
I have seen in a post how to reset the DFM database, but still does not work.
net stop crmdmgtd
perl dbRestoreOrig.pl dsn=dfmEpm dmprefix=EPM
perl dbRestoreOrig.pl dsn=dfmInv dmprefix=INV
perl dbRestoreOrig.pl dsn=dfmFh dmprefix=FH
net start crmdmgtd
perl dbaccess.pl install
Could you please help, I am running out of ideas.
If the problem persists after a full server reboot, then you are probably not seeing this bug. Post the NMSROOT/objects/smarts/local/logs/DFM.log and DFM1.log as well as the brcontrol output after the full reboot.