LMS 3.2 DFM "null" parameters in Email notification
I'm recently facing odd problem with DFM email notification. In some email messages fields "ALERT ID", "MANAGED OBJECT" and "MANAGED OBJECT TYPE" are "null". For example (I've changed unrelated private data to X and made null bold):
Sent: Friday, November 19, 2010 3:26 PM
Subject: 0019P4I ; null ;Fri 19-Nov-2010 15:25:40 CET ; Critical ; HighQueueDropRate ; Active ;
EVENT ID= 0019P4I
ALERT ID= null
TIME= Fri 19-Nov-2010 15:25:40 CET
MANAGED OBJECT= null
MANAGED OBJECT TYPE= null
EVENT DESCRIPTION= HighQueueDropRate::Component=IF-X/1 [Fa0/0] [Do C2AOMIL port GigabitEthernet0/1 (Trunk 802.1Q)];ComponentClass=Interface;ComponentEventCode=1053;Type=ETHERNETCSMACD;OutputPacketQueueDropPct=2.3153992%;MaxSpeed=100000000;OutputPacketQueueDropRate=1.6511111PPS;OutputPacketNoErrorRate=69.65889PPS;QueueDropThreshold=1;InputPacketQueueDropPct=0.0%;InputPacketNoErrorRate=70.80555PPS;DuplexMode=FULLDUPLEX;InputPacketQueueDropRate=0.0PPS;
CUSTOMER IDENTIFICATION = X
I've attached nos.log and NOSServer.log files.
If anyone solved this problem or has any idea what could be wrong please let me know.
This looks like it might be related to CSCtj68588. If you click on the "Open Service Request" link in the Actions panel in this thread, you can open a TAC SR with the Cisco Support Community thread data attached to it. Your TAC engineer should be able to provide you a patch to correct this.
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