05-04-2010 02:54 AM
Hi all!
We are having a problem with the output of the "Interface Utilization Report" of the Health and Utilization Monitor V1.2.1.
Some Interfaces have an "Rx Max%" and "Tx Max%" above 100%. That can not be correct.
Here are two samples of the output (It is a weekly report):
Interface Rx Max% * Rx Avg% Rx Min% Tx Max% * Tx Avg% Tx Min%
Gi0/5 471.39 8.70 0.00 1295.33 12.81 0.09
Gi0/22 1312.45 13.11 0.03 338.69 6.79 0.00
What can be the cause for this output?
Thank you!
05-04-2010 11:35 PM
Have these ports changed speed since HUM initially discovered them? That is, were they originally added when they were 100Mbps, and are now operating at 1 Gbps? If you monitor the ports using the Live GraphIt portlet, do you see the 100%+ spikes occurring still?
05-06-2010 04:47 AM
No, the speed has not changed, it always was 1000 MBit/s.
I also not see any spikes in the Live GraphIt portlet.
Maybe I should rebuild the report and wait if these things are still occuring?
05-06-2010 10:44 PM
That is a good idea. If you can still reproduce the problem, getting the upm_process.log with appropriate debugging should show how the utilization is being calculated.
05-06-2010 11:33 PM
I have created a new weekly report, so I have to wait, if it is getting better now.
I will let you know.
05-09-2010 11:34 PM
So, the new weekly report does not show the high Utilizations anymore, but there is a new problem:
In the "Report Details", there are 7 devices and 126 interfaces, but in the "Interface Utilization Summary", there are only 49 Interfaces.
I have added a screenshot, so that you can see, what I mean.
05-10-2010 07:43 AM
Do you see any errors in your poller relating to these other interfaces?
05-12-2010 12:12 AM
No, in the List of Pollers, there are all status "aktiv" without any error.
05-12-2010 01:30 PM
It appears you're running a copy of the Interface Utilization Quick Report. If you run the built-in Quick Report, does it show all of the interfaces?
05-13-2010 11:27 PM
When running the build in Interface Utilization Quick Report, there are shown 27 of 126 Interfaces.
It seems, that the number of Interfaces changes every day, when running the report.
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