cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1351
Views
0
Helpful
2
Replies

LMS 4.0.1 fails to download SW and device updates

jesper_fr
Level 1
Level 1

Hi All,

I have a problem downloading software and device updates for LMS 4.0.1.

In the psu.log I get the following:

[ Mon Nov 26 12:51:51 CET 2012 ] INFO   [SwUpdateAction : getUpdatesFromCCO]  : Validated Cisco.com credentials..

[ Mon Nov 26 12:51:51 CET 2012 ] INFO   [SecurityHandler : getCSProxyHost]  : No proxy Host configured

[ Mon Nov 26 12:51:51 CET 2012 ] INFO   [SecurityHandler : getCSProxyPort]  : No proxy port confgured

[ Mon Nov 26 12:51:51 CET 2012 ] ERROR  [CcoDownloadAdapter : getXmlFileList]  : failed to connect to Cisco.com:RespCode=404, RespMsg=Not Found

[ Mon Nov 26 12:51:51 CET 2012 ] ERROR  [RemoteRepSync : downloadPsuHeadersAsXml]  : VDSException thrown com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getfileList():failed to connect to Cisco.com

Hope someone can help.

Thanks.

Rgds,

Jesper

2 Replies 2

AFROJ AHMAD
Cisco Employee
Cisco Employee

Hi Jesper,

Download the Patch for thsi Bug CSCto46927. (lms40x-win-CSCto46927-0.zip ) for windows

lms40x-sol-CSCto46927-0.zip  (solaris)

I hope this will fix the issue

Thanks
Afroz
Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****

^^to Afroj,

Download the patch manually and apply it.  I suggest you start updating LMS to 4.2.2.  Well worth it

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: