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LMS 4.0.1, stops working.

andrea.meconi
Level 2
Level 2

Hello at all.

Another issue with CiscoWorks LMS 4.0.1 running on Windows 2008 EE SP2 64bit.

After some hours, It stops working: Device Management, or any other application, does not show devices.

We need to restart the server.

Any ideas?

Thanks.

Regards.

Andrea

1 Reply 1

Joel Monge
Cisco Employee
Cisco Employee

Without logging or additional details it is hard to guess.  However, if things stop working unexpectedly, chances are something is tampering with the LMS services (anti-virus or such).  Take a look at this DOC and make sure the server is following steps 1 and 2.  Those would be usual culprits for similar behavior.  You can get a good idea on how to figure out problems in LMS when processes are down using that DOC as well.