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LMS 4.0 Service Temporarily Unavaliable

seba
Beginner
Beginner

Hello

A few days ago we upgraded LMS to version 4. It worked fine, but after installing patches and updates from Cisco web, the web interface failed and we haven't been able to restore the service.

I get this error:

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

I've tried to start the services with no success:

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\user>net stop crmdmgtd
The CiscoWorks Daemon Manager service is not started.

More help is available by typing NET HELPMSG 3521.


C:\Documents and Settings\user>net start crmdmgtd
The CiscoWorks Daemon Manager service is starting.
The CiscoWorks Daemon Manager service could not be started.

The service did not report an error.

More help is available by typing NET HELPMSG 3534.

1 Accepted Solution

Accepted Solutions

AFROJ AHMAD
Cisco Employee
Cisco Employee

Hi,

First of all Add the Causers as a Member of Adminstrator group.

then issue the below command:

NMSROOT\CSCOpx\setup\support>resetCauser.exe

now try to start the daemon Manager..

I hope this will help..

Thanks

Afroj

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****

View solution in original post

2 Replies 2

AFROJ AHMAD
Cisco Employee
Cisco Employee

Hi,

First of all Add the Causers as a Member of Adminstrator group.

then issue the below command:

NMSROOT\CSCOpx\setup\support>resetCauser.exe

now try to start the daemon Manager..

I hope this will help..

Thanks

Afroj

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****

It worked.

Thank you!

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