LMS 4.1 - no phone registered in CUCM 6

[ROMAN TOMASEK]

Hi all,

the customer has CUCM in the inventory database of LMS 4.1. He has all accesses from LMS to CUCM. One phone 7961 is seen in the UT report. When the customer click on the CUCM in the inventory - there is no IP phone registered in the CUCM. What is wrong?:-( See the attachment.Thank you. Roman                  

[Leo Laohoo]

Duplicate post #2.

[ROMAN TOMASEK]

Hi Leolaohoo,

It is no duplicate post. I tried to search this problem on Cisco Support Community and there is no same problem. If are you right, so send me this link, please.

The customer has a problem that he see no phone registered on the CUCM in the LMS 4.1. UT discovered the phone, but the customer has no detail information about this phone.

Roman