LMS 4.2 Endhost Issue

[Ricardo Menendez Avila]

Hi,

I have LMS 4.2 and switches 3560X, 3750X running IOS 15.0(1)SE3. I have enabled Energywise on them but the Energywise Dashboard is not showing some endhosts.

When I enter to the switches and enter "sh energywise children" the endhosts are displayed, but on the Energywise Dashboard (Configure Energywise Attributes on Endpoints) it apperas as if the switch has no endhosts connected.

I have erased and added the switches, verified the SNMP, SSH connection and check that cdp is enabled. On the Device Center, the IP Phones are shown as simple Endhosts and it is not possible to troubleshoot them through ping or traceroute. I'm not sure if it is a problem of the Energywise Work Center or the General LMS.

Thanks for any help on this.

[Mason Tu]

Hi,

I got exact the same problem with LMS 4.2.3.

I can see ip phone when issue command "show energywise children".

and I have added CUCM just like document describe.

Then I manually trigger data collection and can see ip phone in report.

But I can't see any endpoint on energywise page.

Does any one know how to do?