LMS reports ANI server down

[anthony_m]

I'm using Cisco Campus manager 4.0.6. The main issue is that Device discovery fails and I get the error that "ANI Server is down"; when i restart the process, it goes into the state, "The administrator has shut down this server".

[Joe Clarke]

It appears that the RmeGatekeeper daemon is not running properly. Please post the output of the pdshow command.

[anthony_m]

Please find the attached segment of the pdshow output.

[Joe Clarke]

This appears to have been truncated. There are at least two daemons for which I need to see status.

[anthony_m]

Please find the pdshow results.

[Joe Clarke]

Please post the EDS.log.

[anthony_m]

Please find the EDS.log.

[Joe Clarke]

Please post a screenshot of your Services control panel showing all of the CiscoWorks and CWCS services.

[anthony_m]

I was not quite sure if all the attached screenshots are required.

[Joe Clarke]

None of these were what I wanted. I want screenshots of the Windows Service control panel (the one under Administrative Tools) showing the startup parameters of the CiscoWorks and CWCS services.

[anthony_m]

Please find the services screenshots.

[Joe Clarke]

This is fine. Please post the RmeGatekeeper.log. Additionally, shutdown Daemon Manager, and post the output of:

netstat -a -n -o -b

[anthony_m]

Please find the attached log and output.

[Joe Clarke]

FrameworkService (PID 1448) is occupying the required port tcp/9091. Shut this service down, then restart Daemon Manager, and you should be set.

[anthony_m]

I managed to do away with the errors and started device discovery. After running device discovery, I looked at the discovery report and it shows that the seed device is unreachable. Yet I can ping the seed device from the LMS server.

What could the issue be?