05-13-2011 08:09 AM
Hello,
I have a new installation of lms 4.0.1 on windows server 2008R2 (64Bit)
Everything seems to work fine : Topologie OK , Config archive OK .
Except that when I go to:
Admin>collection setting>data collection, I recieve an error message : " Error while loading ANI server"
And if I go to Report>Ani Server Analysis, I got another error message:
* Unable to load properties from server, please try after.."
However, I can do a data collection manually , when I select devices on topology.
Could you please help me .
Michel misonne
05-14-2011 09:03 AM
Hi Michel.
With LMS3.x a similar error would pop up indicating ".. cannot connect to ANI server..."
We were able to resolve the ANI connection problems with using Firefox 2.0 and/or uninstalling and installing the only supported version of Java.
So I would suggest changing the current browser, then, if problem persists, installing earlier versions of the browser perhaps.
kirk
05-16-2011 05:11 AM
Hello,
Using Firefox did not change anything.
The AniServer process is "running with Busy flag set".
Also I can not see discrepancy.
In the discrepancy portlet ( in Config-Dashboard) it says:
"Check if the ANI server is up and initiated".
I try to restart the ANI server process.
I try to restart LMS completely.
I Checked the LMS hostname: it is in the DNS
Here is the ANIServer detail:
Process Details |
|
Process: | ANIServer |
Path: | E:\CSCOpx\lib\jre\bin\java.exe |
Flags: | -Xbootclasspath:E:\CSCOpx\lib\jre\lib\jsse.jar, |
Startup: | Started automatically at boot. |
Dependencies: | EDS ANIDbEngine DCRServer |
Have you got an idea?
Michel
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