LMS4.0.1 Error while loading ANI server

[mmisonne]

Hello,

I have a new installation of lms 4.0.1 on windows server 2008R2 (64Bit)

Everything seems to work fine : Topologie OK , Config archive OK .

Except that when I go to:

Admin>collection setting>data collection, I recieve an error message : " Error while loading ANI server"

And if I go to Report>Ani Server Analysis, I got another error message:

* Unable to load properties from server, please try after.."

However, I can do a data collection manually , when I select devices on topology.

Could you please help me .

Michel misonne

[kirksal.i]

Hi Michel.

With LMS3.x a similar error would pop up indicating ".. cannot connect to ANI server..."

We were able to resolve the ANI connection problems with using Firefox 2.0 and/or uninstalling and installing the only supported version of Java.

So I would suggest changing the current browser, then, if problem persists,  installing earlier versions of the browser perhaps.

kirk

[mmisonne]

Hello,

Using Firefox did not change anything.

The AniServer process is "running with Busy flag set".

Also I can not see discrepancy.

In the discrepancy portlet ( in Config-Dashboard) it says:

"Check if the ANI server is up and initiated".

I try to restart the ANI server process.

I try to restart LMS completely.

I Checked the LMS hostname: it is in the DNS

Here is the  ANIServer detail:

Process Details
Process:	ANIServer
Path:	E:\CSCOpx\lib\jre\bin\java.exe
Flags:	-Xbootclasspath:E:\CSCOpx\lib\jre\lib\jsse.jar, E:\CSCOpx\MDC\tomcat\webapps\campus\WEB-INF\classes, E:\CSCOpx\MDC\tomcat\webapps\campus\WEB-INF\lib\log4j.jar, E:\CSCOpx\www\classpath\jacorb.jar, E:\CSCOpx\lib\jre\lib\rt.jar, E:\CSCOpx\lib\jre\lib\jce.jar -Xminf0.1 -Xmaxf0.1 -Djava.class.path=E:\CSCOpx\campus\lib\classpath\castor-1.2.jar, E:\CSCOpx\campus\lib\classpath\commons-logging-1.1.1.jar, E:\CSCOpx\campus\www\classpath\jndi.jar, E:\CSCOpx\campus\www\classpath\providerutil.jar, E:\CSCOpx\lib\jre\lib\ext\dnsns.jar, E:\CSCOpx\campus\lib\classpath, E:\CSCOpx\campus\www\classpath, E:\CSCOpx\lib\classpath,E:\CSCOpx\www\classpath,E:\CSCOpx\MDC\tomcat\webapps\campus\WEB-INF\lib\ctm.jar, E:\CSCOpx\lib\classpath\cmfjms.jar, E:\CSCOpx\MDC\tomcat\webapps\campus\WEB-INF\lib\xalan.jar, E:\CSCOpx\MDC\tomcat\webapps\campus\WEB-INF\lib\xerces.jar, E:\CSCOpx\lib\jre\lib\jsse.jar, E:\CSCOpx\lib\jre\lib\jce.jar, E:\CSCOpx\lib\jre\lib\ext\jcert.jar, E:\CSCOpx\lib\jre\lib\ext\jnet.jar, E:\CSCOpx\lib\jre\lib\ext\store.jar, E:\CSCOpx\lib\jre\lib\ext\trust.jar, E:\CSCOpx\MDC\tomcat\shared\lib\MICE.jar, E:\CSCOpx\MDC\tomcat\shared\lib\NATIVE.jar, E:\CSCOpx\MDC\tomcat\webapps\campus\WEB-INF\lib\cogs.jar, E:\CSCOpx\MDC\tomcat\webapps\campus\WEB-INF\lib\ogs-client.jar, E:\CSCOpx\MDC\tomcat\webapps\cwhp\WEB-INF\lib\csportal.jar, E:\CSCOpx\lib\classpath\cmic.jar, E:\CSCOpx\MDC\tomcat\webapps\cwhp\WEB-INF\classes, E:\CSCOpx\MDC\tomcat\webapps\campus\WEB-INF\lib\iText.jar, E:\CSCOpx\MDC\tomcat\common\lib\activation.jar, E:\CSCOpx\lib\jre\lib\resources.jar, E:\CSCOpx\lib\classpath\servlet.jar -Djava.library.path=E:\CSCOpx\objects\db\win32, E:\CSCOpx\bin,E:\CSCOpx\campus\bin,E:\CSCOpx\MDC\bin -Dorg.omg.CORBA.ORBClass=org.jacorb.orb.ORB -Dorg.omg.CORBA.ORBSingletonClass=org.jacorb.orb.ORBSingleton -Xrs -XX:+HeapDumpOnOutOfMemoryError -Xmx1280m -Xincgc com.cisco.nm.ani.server.frontend.AniMain
Startup:	Started automatically at boot.
Dependencies:	EDS ANIDbEngine DCRServer

Have you got an idea?

Michel