LMS4.1: Automonitor Link Ports + Instance Not Found

[STEFFEN NEUSER]

Hello,

In HUM there are no linked interfaces discovered, dispite them exists at CM topology and DCR discovery report sees all CDP neighbors as well.

1.	All Devices	Device Availability	Active	1 Minute 5 Minutes 15 Minutes 30 Minutes Don't Monitor
2.	All Devices	CPU Utilization	Active	1 Minute 5 Minutes 15 Minutes 30 Minutes Don't Monitor
3.	Link Ports	Interface Availability	Instance Not Found	1 Minute 5 Minutes 15 Minutes 30 Minutes Don't Monitor
4.	Link Ports	Interface Errors	Instance Not Found	1 Minute 5 Minutes 15 Minutes 30 Minutes Don't Monitor
5.	Link Ports	Interface Utilization	Instance Not Found	1 Minute 5 Minutes 15 Minutes 30 Minutes Don't Monitor

What can we do?

march-bundled path for LMS4.1 has allready been installed.

Want to create the interface poller based on a report of linked ports manualy. But neither port nor interfaces have got neighbor attributs.

How is this possible to create a linked port report?

thx for hints,

Steffen

[Brody Murfin]

Yeah, I'm having the same issue.

Number of devices is at 0 for link port related pollers and status is 'Instance Not Found' though I have many devices with link ports.

[Christopher Smith]

FWIW with Cisco TAC and DiData on similar set of circumstances for our install, it was paramount that devices discovered and/or manually added are actually interconnected.  Once added successfully, we De-activated then Activated these three pollers, then their status remained ACTIVE and stable. And stats like Utilization (ONLY on interconnected links) were populating successfully.

In hindsight this makes sense, but yeah if you take the slow and steady approach and like one device at a time, you'll get stuck on this one.

Regards, Christopher