03-19-2014 07:37 AM
Hello community
I am having a strange issue with our LMS. When I try to create a Threshold under Monitoring > Performance > Threshold Settings and i select a Device Group and then I create I get the following error message: "The threshold object passed does not have device instances. Select a valid Poller."
I have checked and the Instances are pooled - The template is Device Availability.. I could do this in the past with no issues. I will probably reload the server to see if this issue disappears.
Is there anyone that could point me in the right direction?
Best regards
Isaac Alves
04-01-2014 05:15 AM
Hello Afroz
When i stop the deamon and run this command:
ps -ef | grep CSCO
I get this:
root 818 1 0 09:27 ? 00:00:00 /opt/CSCOpx/objects/smarts/bin/system/sm_logerror 5
root 819 1 0 09:27 ? 00:00:00 /opt/CSCOpx/objects/smarts/bin/system/sm_logerror 5
root 830 821 0 09:27 ? 00:00:00 /opt/CSCOpx/objects/smarts/bin/system/sm_authority
root 831 824 0 09:27 ? 00:00:00 /opt/CSCOpx/objects/smarts/bin/system/sm_authority
root 834 830 0 09:27 ? 00:00:00 /opt/CSCOpx/objects/smarts/bin/system/sm_logerror 3
root 835 831 0 09:27 ? 00:00:00 /opt/CSCOpx/objects/smarts/bin/system/sm_logerror 3
root 8361 6676 0 10:32 pts/1 00:00:00 grep CSCO
root 30668 23241 0 09:05 pts/3 00:00:00 /opt/CSCOpx/objects/dmgt/pdcmd.lnx -R EssentialsDM
As far as I can se 30668 should not be there, should it?
Best regards
Isaac
03-31-2014 01:47 AM
Hello Afroz
Thank you very much for your help.
The output of the pdshow is on the attached file.
Tak has asked me to start EssentialsDM but it does not work.:
[U-SRVLMS/root-ade 5393]# pdexec EssentialsDM
ERROR:Get reply from server failed:
I have checked and th other services are up
ESS - up
DCRServer - up
LMSDbEngine - can not find it bu t I assume it is ok - other services are using the db with no issues.
Do you have any suggestions?
Best regards
Isaac
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