Merge Dublicated Cisco IDs

[vulture2020]

please help I have duplicated profiles I reported my issue in the following case "Case Details - 02129047", I want to schedule my exam next week before I loose my promotion code validity.

my old Cisco id is : 8325250

my new id is: 1038495478

Now For CCNA 200-301 exam, when I log in to persun vue, I log in with the same account, but my CISCO id appears different there, and because of that, my discount coupon is invalid.

please, help no answer till now from cisco.

[shaiksh]

Hello Ali,

I'll suggest you kindly refer to the below link for more information.

https://certsupport.cisco.com/s/?language=en_US

Certification>Exam Information>Pearson VUE

[vulture2020]

Nothing helpful there.

[Kasun Bandara]

you need to contact cisco support for this and ask them to merge accounts

[vulture2020]

Could you send me a contact email address.

[Kasun Bandara · Accepted solution]

raise a ticket here from your latest cisco account

https://certsupport.cisco.com/s/?language=en_US

[vulture2020]

I had done it before, as I mentioned earlier but no answer till now.

My Case Details - 02129047 & this one 02129512