My Cisco IP Phone SPA 508G

[JoseNunes83783]

When I write on my browser the IP of my Cisco IP Phone SPA 508G (172.16.0.63) I get no answer from the phone. The first time I used it I could enter the setup menu of the phone. Now it does not work anymore. Phone and computer are directly connected to my router. I reset the factory settings of the phone and it does not solve the problem. How can you help?

I am located in Portugal.

Jose Nunes

[marce1000]

 - Depends on how it does not work anymore and or what browser error are you getting ? Related -> make sure the assumed IP address is still correct. Presumably the phone uses dhcp provided by the router. It could be that another ip address got allocated for the phone.

 M.

[JoseNunes83783 · Accepted solution]

Tx for your Support. The Ip phone was getting na Ip from another device. Now iI can enter the phione interface.
Now I am going to configure the service. Thanks a lot.

jmnunes