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Net show command failing

nawas
Level 4
Level 4

Netshow command failing for all my devices with the error "Transport session to device failed, failed to establis telenet to x.x.x.x -Cause authentication failed on device 3 times...."

These devices is fully managed in RME and and their attributes are OK. I'm able to synch archive (using telnet) without any problem but netshow failing on all the devices.

1 Reply 1

Joe Clarke
Cisco Employee
Cisco Employee

The best way to troubleshoot these types of problems is to use a sniffer to filter on all telnet traffic to one failing device while you run the Netshow job. You can use the built-in packet capture utility in the LMS Device Center.

Along with this, enable Netshow Service debugging under RME > Admin > System Preferences > Loglevel Settings, and look at the NetShowServer.log for errors.