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No authorization information found for Remote Authenticated User. Please check the correctness of the associated task(s) and Virtual Domain(s) in the remote server

mmena0001
Level 1
Level 1

I'm trying to manages the Cisco Prime 3.0 users via ACS 5.7. When I try to login with my user I'll receive the following message:

"No authorization information found for Remote Authenticated User. Please check the correctness of the associated task(s) and Virtual Domain(s) in the remote server"

i read these documents https://supportforums.cisco.com/docs/DOC-17909 and https://supportforums.cisco.com/discussion/11524846 , but I keep getting the same message.

1 Reply 1

dkeysell
Cisco Employee
Cisco Employee

Hi, can you provide the contents of the shell profile (TACACS) or Authorisation profile (RADIUS)?

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