no community screen after updating to ccp2.5 from 2.4

[jillesmiedema]

after updating ccp 2.4 to 2.5 de frame on the left side with the community view and

messages from cisco is blank. on a windows home premium 7 64x computer swith ie 9   cp 2.4 worked good with ie 9.

jilles

[chaitram · Accepted solution]

Hi Jiles,

   I am guessing you are using Win7 and IE9. Could you try the following let me know if it works:

1. Clear the Java cache from  Start -> Control Panel -> Java (or Java 32) -> General Tab -> Click on Setting. Click Delete

2. Clear IE cache from the IE Browser (Tools -> settings -> Clear temporary internet files, cache, cookies)

3. Launch CCP by Right clicking on the CCP icon, and choose run as admin.

Let me know if you still see the problem.

Thanks

Chaitra

[jillesmiedema]

hi chaitra,

yes it works

thank you very much.

jilles