No internet on CBS350 devices

[ApplicationError]

I've got a new Cisco CBS350 and a Cisco 240AC access point, but I'm unable to get internet to my wired devices. Strange things are happening. Maybe someone can help?

 

[Kasun Bandara]

seems like your DHCP dynamic IPs can hit the internet. check your static IP config on PCs (correct IP, subnet, gateway address) i guess your cbs350 working in routed mode with gateway ip for users with 192.168.2.254. so make sure users can ping 192.168.2.254. 

[Georg Pauwen]

Hello,

the problem is likely that the Starlink router by default only does NAT for the IP address space it gives out itself (192.168.1.0/24), and not the address space used by the CBS350 (192.168.2.0/24). Which Starlink router do you have, the UTR-201 ? 

[ApplicationError]

Thanks for your help!!

Good question. I am not able to find a "model" anywhere. It's the square dish, no ethernet port, which is why I have the GL-750 router between. The router used to work fine with other WiFi networks until I put in the CBS350... 

"deviceInfo": {
"id": "Router-010000000000000000273144",
"hardwareVersion": "v2",
"softwareVersion": "2022.28.0.mr17128",
"manufacturedVersion": "2022.15.0.mr11969",
"countryCode": "US",
"utcOffsetS": 0,
"softwarePartitionsEqual": true,
"isDev": false,
"bootcount": 17,
"antiRollbackVersion": 1,
"i**bleep**l": false,
"boot": {
"countByReasonMap": [
[
0,
7
],
[
1,
1
],
[
2,
7
],
[
4,
2
]
],
"countByReasonDeltaMap": [],
"lastReason": 0,
"lastCount": 17
}
},

 I'm assuming the router should take over the "NAT" work then? Hm... this is quite interesting