Hi We have a CUCM cluster (1 pub, 3 subs) in v12.5.1.  We have a plan to start installing parches and updates for this cluster. We were able to install a security patch without problems. Then, we tried to install update SU6, but the upgrade failed af...

Hi  We are getting an invalid ANI number on the report Abandoned Call Detail Activity Report.  Instead of showing the original calling number is showing the Cisco Unity Connection port DN Call Flow:   PSTN CLID(1-555-555-5555)   CUBE   CUCM   UnityCo...

HiWe have a Room Kit Mini registeded to a CUCM 11.5We are able to dial internal but we cannot dial to PSTN.I notice that when we dial 9XXXXXXXXX, the room kit add the domain to the dial string 9XXXXXXXXXX@ourdomain.comWe have the top level domain con...

Hi   We have problems running Cisco Unity Tools on our Windows10 Computers   We downloaded Informix ODBC driver from http://ciscounitytools.com/Applications/CxN/InformixODBC/InformixODBC.html We followed the procedure to install it on windows 8 - Add...

Hi We have Cisco Jabber on premises with auto-update enable. Anybody know where can I find the official document with the XML parameters for the Cisco Jabber Update configuration file?