Solved: Re: Re:Prime 1.3 Switch Stack and Power Alarms

brandon.case · ‎07-24-2013

We're in the process of migrating to Prime 1.3 for managing all of our wireless controllers. Since we have the functionality now, we're adding most of our switches into Prime as well. One of the "feature requests" my group has given is to be notified when switch stack members go down (our campus LAN is mostly 3750EP stacks) or when a power supply fails and a switch cuts over to RPS.

I've gone over the alarms in the Switch category under "Severity Configuration" in Prime but none of the available ones seem to correspond to those 2 particular events (and the stack member down is *really* critical for us). Does anyone know if it's possible to see alarms for these events in Prime? We can see the syslog messages regarding the RPS cutover but I've been asked to see if it's possible for that to show up in the list of alarms under "Alarms and Events".

Thanks,

Brandon

Christopher Bell · ‎07-27-2013

From my experience with Prime this far, you have two choices really.

1. Reset a member of the stack during a maintenance window to see if you get the alert

2. Open a ticket with TAC and see if they can confirm it.

I've probably opened over a dozen tickets with TAC concerning PI in the month we've had it in production. Several are still unanswered and unresolved. They don't seem to really know what PI does or doesn't do. If you want a reliable answer for your concern, I'd reset a member of the stack and see if Prime recognizes and acknowledges the trap that will be generated. If it doesn't, I'm not sure there is anything you can do but open an enhancement request :).

HTH.

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