Prime Creation device failed, IP addres is not unique

[v.slavov]

Hi!

When i try add new device in Prime 1.3 I get the following message:

Add Device xx.xx.xx.xx Creation Failed. IP Address is not unique. Address exist as an interface-INVENTORY_SERVICE_110

but this address *is unique*, this address is not exist in Prime. I have no interface or device with this address in Prime.

I read logs, but i did not find anything there.

Somebody had the same problem? How i can resolve it?

[Richard Muhr]

I am also getting this error, I deleted this device and was attempting to re-add it.  I am assuming that delete of the device out of the database was not clean.  Any ideas on how to locate the entry and delete it?

[Jelena Mitrovic]

Hello,

I am also getting this error. Did you managed to solve it?

Regards,

Jelena

[Cristian Bernal]

Hi,

Sometime I had the same problem. The device I was trying to add to Prime was already added

through another ip address, which was discovered through a process of automatic discovery. In my case corresponded to a loopback IP. Try searching your device by its MAC address.

Regards.-

[Jelena Mitrovic]

Hi,

Thank you for your answer.

Can you please suggest me where I should search MAC address of devices in Prime (I was unable to find that filter in gui)?

Regards,

Jelena