I am working with an undocumented customer Prime installation. Have got CLI access to the Primary and Secondary Prime appliance. Primary's NICs have physical problem. Need to promote the secondary to take over. HA is not configured.
I have got no Shell access (password unknown) and no root access (password unknown).
All services are running but the Prime GUI is not available. Page does not even open. No firewall in between. Can access the Health Monitor GUI page but don't have the Authentication Key to login.
Thanks Marce. Since there is no network connectivity on the primary appliance, I would have assumed the secondary to have taken over, without the need to shut down the primary, but it hasn't it seems. Maybe there is some sort of a problem on the secondary unit as well. Ports for all services seem to be active on the appliance.
What other checks you reckon can be performed on the Secondary to assess if it has a functioning config?