Prime Infrastructure. Adding switch error.

[JohnW63]

I have some licenses available in PI, but when I try to add a switch I get , " No valid device is selected to change admin status "  when it is in the unmanaged state, after adding it. One of these would tell me , before I could add it,  that the IP was in use by an interface, but the IP was not found in PI.  What should I check for the current error and what would have cause the first error ? 

[marce1000]

 - Both errors are probably related because you are using an IP that is in use by something else. Check the discussion below and  have a look at the reply from Thomas Schmitt :

    https://community.cisco.com/t5/other-network-architecture/error-adding-new-device-to-prime-ip-address-is-not-unique/td-p/3881506

 M.

[JohnW63]

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@marce1000 wrote:

 - Both errors are probably related because you are using an IP that is in use by something else.

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I've checked our DHCP servers to be sure and there is no instance of that IP. All of our switches get IPs in a range of addresses that we exclude from DHCP.  Prime does not see another device with the IPs in question. I can SSH into both switches using the IP I assigned to them without issues.  I can ping the IPs successfully. Currently, they are both now in Prime, but stuck in Un-Managed state. And it says " No License "  I have 3 more licenses available. 

[marce1000]

                  >I have 3 more licenses.

  - Yes but in the recent license scheme of Prime  a device can consume more then one license as far as I understand.

 M.

[JohnW63]

I don't think we have any devices that do that. Simple older switches and 1142 APs and 1602 APs.  At least , as I have added any of these devices in the past I only saw 1 license being consumed at a time. 

[marce1000]

 - Check the document referenced below and look for Mapping Table :

    https://www.cisco.com/c/dam/en/us/products/collateral/cloud-systems-management/prime-infrastructure/presentation-c97-735996.pdf

 M.

[JohnW63]

We only have Catalyst 2xxx and Catalyst 3xxx switches. They only use one token. I don't see any APs listed on the map page. 

[marce1000]

 - Actually I thought these days it is called tokens.

   M.