Prime Infrastructure CLI (admin) login issue

[sanybrhano]

I have  CPI 3.1 after changing the admin password i'm not abele to login via ssh with the two passwords: what i putt during the setup and the password i change , however via the console i'm able to login with password that I determined during the setup.

i try to recover the admin password without successed.

please advise.

[marce1000]

 - How did yoy change the admin password ?

 - Which account are you using for console-logon ?

M.

[sanybrhano]

1 - login via ssh and then changed the admin password by using  this command - #username admin hash password role admin

2. i'm using the first admin password that i defined during the "setup"

[marce1000]

>1 - login via ssh and then changed the admin password by using  this command - #username admin hash password role admin

>2. i'm using the first admin password that i defined during the "setup"

          Literally 1) is incorrect ; it should be changed from config mode

              admin@cisco-prime # conf t

              config # username admin hash password role admin

M.

[sanybrhano]

Hi,

I did it from conf mode

[marce1000]

>I did it from conf mode

 - Should work, some things to attend too ;

       1) verify normal operational status of prime using :

                 ncs status

       2)  Assuming (as in above) that you still have ssh access from the console , issue the password for admin again, do not use a hash, but plain password (text); also for testing use a plain password-value (without any special characters).

                             - Check if this works.

M.