10-20-2021 07:31 AM - edited 10-20-2021 07:32 AM
Hello Everyone! Greetings!
Our Prime Infrastructure 3.2 is lagging while operating for e.g. if we try to open the Job Dashboard it takes around 4 to 5 minutes to open. it is installed as a VM and all Hardware requirements have also been met. tried the database cleanup command but when I issue the command the prime crashes. so we are planning to go for re-installation.
Can anyone please tell me how to migrate the licenses from this old machine to the new one?
Thanks in Advance!
Solved! Go to Solution.
10-20-2021 09:58 AM
- If you have an earlier still-valid database backup , then the licenses are included upon restore.
M.
10-20-2021 10:08 AM
You should be able to navigate to Administration / Licenses and Software Updates / Licenses. Choose Files and select the license files that you would like to download.
10-21-2021 04:28 AM
As per marce1000 , perform a Backup, copy the backup file to the newly installed server and perform the Restore procedure.
Your licenses will carry over within the backup.
Cheers,
PJ
10-20-2021 09:58 AM
- If you have an earlier still-valid database backup , then the licenses are included upon restore.
M.
10-27-2021 08:16 AM
Thank You @marce1000 for the Solution!
10-20-2021 10:08 AM
You should be able to navigate to Administration / Licenses and Software Updates / Licenses. Choose Files and select the license files that you would like to download.
10-27-2021 08:17 AM
Thank You @bkennedy97 for the solution.
10-21-2021 04:28 AM
As per marce1000 , perform a Backup, copy the backup file to the newly installed server and perform the Restore procedure.
Your licenses will carry over within the backup.
Cheers,
PJ
10-27-2021 08:17 AM
Thank You @pvanvuuren for the Solution!
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