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Prime Infrastructure Re-Installation

Hello Everyone! Greetings!

 

Our Prime Infrastructure 3.2 is lagging while operating for e.g. if we try to open the Job Dashboard it takes around 4 to 5 minutes to open. it is installed as a VM and all Hardware requirements have also been met. tried the database cleanup command but when I issue the command the prime crashes. so we are planning to go for re-installation.

 

Can anyone please tell me how to migrate the licenses from this old machine to the new one?

 

Thanks in Advance!

3 ACCEPTED SOLUTIONS

Accepted Solutions
marce1000
VIP Advisor

 

 - If you have an earlier still-valid database backup , then the licenses are included upon restore.

 M.

View solution in original post

bkennedy97
Beginner

You should be able to navigate to Administration / Licenses and Software Updates / Licenses.  Choose Files and select the license files that you would like to download.

View solution in original post

pvanvuuren
Participant

As per marce1000 ,  perform a Backup, copy the backup file to the newly installed server and perform the Restore procedure.

Your licenses will carry over within the backup.

Cheers,

PJ

View solution in original post

6 REPLIES 6
marce1000
VIP Advisor

 

 - If you have an earlier still-valid database backup , then the licenses are included upon restore.

 M.

View solution in original post

Thank You @marce1000 for the Solution!

bkennedy97
Beginner

You should be able to navigate to Administration / Licenses and Software Updates / Licenses.  Choose Files and select the license files that you would like to download.

View solution in original post

Thank You @bkennedy97  for the solution.

pvanvuuren
Participant

As per marce1000 ,  perform a Backup, copy the backup file to the newly installed server and perform the Restore procedure.

Your licenses will carry over within the backup.

Cheers,

PJ

View solution in original post

Thank You @pvanvuuren for the Solution!