problem Backup LMS & RME Data

lbellicaud · ‎09-09-2011

Hi All,

I wonder if you can help me out with an issue I am having on CiscoWorks LMS v4.0.1. I am running this on Windows Server 2008R2.

In fact we have two problems on the server LMS:

1) I have a message "backup failed" for each backup requested. I checked the file dbbackup.log, and there is the following message:

[Fri September 9 10:30:51 2011] ERROR (1697): Fatal error: File D: \ CSCOpx \ databases \ rmeng \ SyslogFirst.db does not exist.

[Fri September 9 10:30:51 2011] Backup failed: 2011/09/09 10:31:01

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!

[Fri September 9 2011 10:31:02] INFO: Notifying BackupFailureEvent.

I checked the file "SyslogFirst.db" is not present and I have no backup of this file. How can I do to rectify the situation?

2) Also sometimes when you restart the server LMS, the service "CiscoWorks RME NG database engine" can not start and we have the process "ConfigMgmtServer" which remains in shutdown.

thank you for your help

Svetlana Radzevich · ‎09-09-2011

Hi,

someone deleted or corrupted the SyslogFirst.db under D:\CSCOpx\databases\rmeng. Just copy SyslogFirst.dborig from D:\CSCOpx\databases\rmeng\orig to the D:\CSCOpx\databases\rmeng\SyslogFirst.db - this should fix the both issues.

Svetlana

lbellicaud · ‎09-09-2011

Hi,

after copy file SyslogFirts.dborig and rename SyslogFirst.db to the D:\CSCOpx\databases\rmeng\SyslogFirst.db.

When backup, i had always "Backup Failed" and I checked the file dbbackup.log, and there is the following message:

[Fri Sep 9 14:02:56 2011] Backing up database rmengdb:SQL Anywhere Command File Hiding Utility Version 10.0.1.4051

SQL Anywhere Backup Utility Version 10.0.1.4051

Database backup failed

Backup is unable to open database file 'SyslogFirst.db'

[Fri Sep 9 14:02:56 2011] Backup rmeng to D:/BackupLMS\0\rmeng\database\rmeng.db failed. Retry backup database rmeng

SQL Anywhere Command File Hiding Utility Version 10.0.1.4051

SQL Anywhere Backup Utility Version 10.0.1.4051

Database backup failed

Backup is unable to open database file 'SyslogFirst.db'

[Fri Sep 9 14:03:56 2011] Backup rmeng to D:/BackupLMS\0\rmeng\database\rmeng.db failed second time.

[Fri Sep 9 14:03:56 2011] ERROR(1439): Database rmengdb backup failed and . Check the log file for information.

[Fri Sep 9 14:03:56 2011] Backup failed: 2011/09/09 14:04:06

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Fri Sep 9 14:04:06 2011] INFO: Notifying BackupFailureEvent.

Publishing the message : 010.13.0.111BACKUP_FAILURE1315569847088ActiveCriticalSystemStatusDatabase rmengdb backup failed and . Check the log file for information.BACKUP_FAILUREBackup Failure

INFO: File not exists.INFO: File not exists.INFO: File not exists.INFO: File not exists.INFO: File not exists.INFO: File not exists.INFO: File not exists.INFO: File not exists. [Fri Sep 9 14:02:56 2011] Backing up database rmengdb:SQL Anywhere Command File Hiding Utility Version 10.0.1.4051
SQL Anywhere Backup Utility Version 10.0.1.4051
Database backup failed
Backup is unable to open database file 'SyslogFirst.db'

laurent