Problem open prime 5.2 with Java 1.8.0-251

[Dhikra Marghli]

Hello

I have cisco Prime Infrastcture Version 5.2  and i have windows 10. i have Java 1.8.0.251

So i have a problem to open Cisco prime 5.2 with this type version Java !!! 

I send a  picture that show this problem 

Please , i want from expert  help me and solve this problem ..because it very urgent , the customer wait the work !!

Thanks in advance 

[balaji.bandi · Accepted solution]

cisco Prime Infrastcture Version 5.2

The latest I know was prime infra was 3.10  ( 5.2 ?)

EDIT :

looks this cisco prime networks : read the release notes:

https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/home/5-2/release/notes/prime_home_52_release_notes.html

[Dhikra Marghli]

sorry , Cisco prime Network 5.2 !! 

So Please Bandi , How i can resolve this problem 

Thanks 

[Dhikra Marghli]

Hello

i want what's the solution for Cisco Prime Network 5.2  and not Prime Home  about problem type version Java recommended !!

because we try with java 8 update 60 but  it is the same problem !!!

Please i need a help and answer for this problem!!

Thanks 

[Georg Pauwen · Accepted solution]

Hello,

tough one. Does your client meet all the other requirements ?

https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/network/5-2/installation/guide/CiscoPrimeNetwork52InstallationGuide/installation_requirements.html#79971

[Dhikra Marghli]

It is the same problem with java 8 update 251

you can see the picture 

Please , i wait a help because it is more two day and the problem is not resolved 

[marce1000]

 - The screenshot 'at least' means that there is a compatibility issue with the current Java version on Windows 10 or the windows 10 environment in general. Prime network is rather old.

 M.

[Dhikra Marghli]

Thanks Georg

[Georg Pauwen]

Hello,

how did you resolve this ?

[Dhikra Marghli]

i use  Java 8 update 162  and in the same time Java 8 update  60 : the two java in the same time